Cliniko · Healthcare billing · Credit control

Practice support that takes the pressure off.

Elliott Practice Support helps private healthcare practices stay on top of the day-to-day.

I specialise in all areas of Cliniko, insurance billing, credit control and debt recovery.

I provide reliable virtual support that saves you time, money, protects your cash flow and takes the pressure off, so you can focus on caring for your patients.

From appointment to payment, I make sure nothing gets missed.

Request a Free Quote See how I can help

A calm, organised practice desk with a laptop and plant

Get paid fasterFewer overdue invoices, healthier cash flow.

Less admin, less aged debt, better cash flow.

Fewer overdue invoices

Insurance claims and self-pay balances chased consistently, so money doesn't sit uncollected.

Steadier cash flow

Payments posted and reconciled promptly, so you always know what's actually been paid.

Time back in your week

The billing and chasing runs in the background while you focus on patients.

Staff-cost saving

Experienced support without the cost of another employee — no salary, NI, pension, holiday or sick pay.

How I can help

Everything a busy practice keeps putting off

Running a busy practice means there's always something that needs doing. I take care of it for you.

Insurance billing

I manage your insurance billing and claims, making sure treatments are invoiced correctly and claims submitted promptly.

Self-pay invoicing

From raising invoices to following up unpaid balances, I manage your whole self-pay billing process.

Payment reconciliation

I make sure payments are recorded correctly and matched against the right invoices and patients.

Credit control & debt recovery

Outstanding invoices don't disappear. I keep track of what's owed and follow up appropriately to help you get paid — reducing aged debt.

Cliniko administration

I work within your existing Cliniko system to manage bookings, diaries, patient information and general admin.

General practice support

Need help with the day-to-day running of your practice? I provide flexible admin support wherever you need it most.

Web design

A professional website for your practice that you can update yourself in plain English — no developer, and no monthly agency fees.

Why Elliott?

Specialist support without employing another member of staff.

You don't always need a full-time administrator or practice manager.

Sometimes you simply need someone experienced who understands your practice, knows what needs doing and gets on with it.

That's where I come in.

Healthcare experience

I understand how private healthcare practices work and the importance of getting billing, insurers and patient payments right.

Cliniko specialist

I specialise in working with practices that use Cliniko, so I fit straight into the systems you already use.

Personal service

You deal directly with me. No call centres, no passing your work between different people.

Flexible support

Use as much or as little support as your practice needs.

Save on costs

A fraction of the cost of employing staff — no salary, NI, pension, holiday or sick pay. You pay only for the support you actually use.

One less thing to worry about

I take responsibility for the tasks you don't have time to keep on top of.

Support options

Support that fits your practice

Choose the support you actually need. Every package is scaled to your clinic — request a quote and I'll size it to you.

Elliott Core

Billing & Credit Control

Ideal if your main problem is getting invoices, insurance claims and outstanding payments under control — without hiring a full-time biller.

Insurance billing
Self-pay invoicing
Payment posting & reconciliation
Credit control
Debt recovery
Insurer administration
Outstanding-invoice management

Elliott Complete

Full Practice Support

For practices that need to keep staff costs low but still want help with both their finances and day-to-day administration.

Everything in Elliott Core, plus:

Cliniko administration
Diary management
New patient bookings
Patient communication
Appointment administration
General practice administration
Workflow support

Elliott Launch

Setting Up a New Practice

Starting a new clinic or moving to Cliniko? Get your systems and processes set up properly from the start — without adding a permanent hire.

Includes:

Cliniko setup
Invoice processes
Insurance billing
Payment processes
Credit control
Administrative templates
… and more

How it works

Simple to start, quiet to run

We talk

We'll discuss your practice, your current systems and what's taking up your time.

I understand your processes

I'll look at how your appointments, billing, insurance claims and payments currently work.

I take care of the work

I work within your existing systems and manage the agreed tasks for you.

You stay in control

You'll always have a clear picture of what's been billed, what's been paid and what still needs attention.

“

Kate completely transformed our business finances. She stepped in and quickly resolved our debt and cash-flow issues and reduced our staff costs. My business is in very good hands thanks to Kate’s dedication and expertise — I can’t thank her enough for turning things around.

Mike Aunger

Founder, Method Physio

Kate Elliott, founder of Elliott Practice Support

Meet Kate

Experienced practice support, without the hassle.

I'm Kate Elliott, founder of Elliott Practice Support.

I've worked within private healthcare practices and have hands-on experience with practice administration, Cliniko, insurance billing, payment reconciliation, credit control and debt recovery.

I've also worked as a Practice Manager across two clinics and been involved in setting up a new practice, giving me a real understanding of what happens behind the scenes of a busy healthcare business.

I've worked with insurers including Bupa, AXA, WPA and Vitality, and understand the importance of keeping the whole process moving — from appointment through to payment — so aged debt stays low and cash flow stays healthy.

My aim is simple: to make your practice easier to run.

I work with

Independent private healthcare practices, including:

Physiotherapy practices
Osteopathy practices
Chiropractic clinics
Sports therapy & rehabilitation
Multidisciplinary clinics
Consultant-led practices
Other Cliniko-based healthcare businesses

If you use Cliniko and need help keeping on top of your practice administration, billing or payments, I'd love to hear from you.